Privacy policy

Welcome to the website of XDROID PROTOTYPING TECHNOLOGIES LLP ("Company," "we," "our," or "us"). The Scale Models Division is a specialized division of XDROID PROTOTYPING TECHNOLOGIES LLP engaged in the design, manufacture, marketing, and sale of premium collectible Indian missile models and related display products.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or purchase products from us.

Information We Collect

We may collect the following information from customers and website visitors:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • Payment transaction details
  • Order history
  • Customer support communications
  • IP address
  • Browser and device information
  • Website usage and analytics data
  • How We Use Your Information

Your information may be used for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support and after-sales service
  • Shipping and delivery of products
  • Communicating order status updates
  • Responding to inquiries and support requests
  • Improving our products, website, and services
  • Preventing fraudulent transactions
  • Complying with legal and regulatory obligations
  • Sending updates, announcements, or promotional communications where permitted by applicable law

Payment Information

All payments are processed through secure third-party payment gateways and service providers. XDROID PROTOTYPING TECHNOLOGIES LLP does not store complete credit card, debit card, UPI, net banking, or other sensitive payment credentials on its servers.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Enhance user experience
  • Analyze website traffic and performance
  • Remember customer preferences

Users may disable cookies through their browser settings; however, certain website features may not function correctly if cookies are disabled.

Sharing of Information

We do not sell, rent, or trade customer information to third parties.

Information may be shared with:

  • Payment gateway providers
  • Courier and logistics partners
  • Website hosting and technology service providers
  • Legal, regulatory, or government authorities when required by law

Such disclosures are limited to the extent necessary for providing services or complying with legal obligations.

Data Security

We implement commercially reasonable technical, administrative, and organizational measures to protect customer information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect personal information, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain customer information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business and accounting records
  • Resolve disputes
  • Meet legal and regulatory requirements

Third-Party Services

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of such external platforms.

Children's Privacy

Our products are intended for collectors, hobbyists, educational institutions, and enthusiasts. Our website is not directed toward children under the age of 18, and we do not knowingly collect personal information from minors.

Your Rights

Subject to applicable laws, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information where legally permissible
  • Withdrawal of consent for marketing communications

Requests may be submitted through the contact details provided below.

Collectible Product Disclaimer

The Scale Models Division manufactures and sells premium collectible display models intended for educational, commemorative, decorative, and collection purposes.

These products:

  • Are display collectibles and not toys
  • Are not functional weapons
  • Do not contain operational military components
  • Are intended for responsible ownership and display

Changes to This Privacy Policy

XDROID PROTOTYPING TECHNOLOGIES LLP reserves the right to modify or update this Privacy Policy at any time. Any revisions will become effective immediately upon publication on this website.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.