Legal notice

XDROID PROTOTYPING TECHNOLOGIES LLP
Scale Models Division

This Legal Notice governs the use of this website and all products, services, content, and transactions conducted through it. By accessing, browsing, registering, purchasing products, or otherwise using this website, you acknowledge and agree to all policies, notices, disclaimers, and legal provisions contained herein.

The Scale Models Division of XDROID PROTOTYPING TECHNOLOGIES LLP specializes in the design, development, manufacture, marketing, and sale of premium collectible Indian missile models and associated display products intended for collectors, educational institutions, enthusiasts, museums, corporate gifting, commemorative displays, and historical preservation purposes.

FREQUENTLY ASKED QUESTIONS (FAQ)

Are your products toys?

No. All products are premium collectible display models intended for display, educational, commemorative, and collection purposes.

Are the missile models functional?

No. All products are non-functional display replicas and contain no operational military capability.

What materials are used?

Materials may include metal alloys, engineering plastics, resins, acrylics, composites, wood, or other materials depending on the product.

Do you offer custom models?

Yes. Selected custom projects may be accepted subject to technical feasibility, production capacity, and commercial terms.

Can I cancel my order?

Cancellation eligibility is governed by the Cancellation Policy.

Do you ship internationally?

International shipping may be available depending on destination and applicable regulations.

Are dimensions exact?

Dimensions may vary slightly due to manufacturing tolerances and production methods.

Can products differ slightly from website images?

Yes. Minor variations may occur due to manufacturing improvements, material batches, lighting conditions, and display settings.

Are bulk and corporate orders accepted?

Yes. Corporate, institutional, educational, and government-related orders may be accommodated subject to separate quotation and agreement.

WARRANTY POLICY

Unless expressly stated otherwise, products are sold without any express or implied warranty.

Where a product-specific warranty is offered:

Coverage shall be limited solely to manufacturing defects.
Cosmetic wear resulting from normal handling is excluded.
Damage caused by misuse, improper storage, accidents, unauthorized repairs, modifications, or environmental exposure is excluded.
Warranty claims must be accompanied by proof of purchase.

XDROID PROTOTYPING TECHNOLOGIES LLP reserves the right to determine the appropriate remedy, including repair, replacement, partial refund, or rejection of the claim.

DAMAGED OR DEFECTIVE PRODUCT POLICY

Customers must inspect products immediately upon delivery.

Any damage, manufacturing defect, missing component, or shipping-related issue must be reported within 48 hours of delivery.

Claims must include:

Order number
Detailed description
Photographic evidence
Packaging photographs

The Company may:

Replace affected components
Repair the product
Replace the entire product
Provide store credit
Issue a refund

Failure to report within the specified period may result in denial of the claim.

CUSTOM ORDER POLICY

Custom orders may include:

Customized scales
Personalized engravings
Corporate branding
Special display requirements
Unique configurations

For custom orders:

Design approval by the customer may be required.
Production may begin immediately following approval.
Custom products cannot generally be cancelled after production commences.
Custom products are generally non-returnable and non-refundable except in cases of verified manufacturing defects.

Intellectual property rights associated with custom work remain with XDROID PROTOTYPING TECHNOLOGIES LLP unless otherwise agreed in writing.

INTELLECTUAL PROPERTY POLICY

All intellectual property rights associated with this website and its contents are exclusively owned by XDROID PROTOTYPING TECHNOLOGIES LLP unless otherwise stated.

Protected content includes:

Product designs
CAD models
Engineering drawings
Photographs
Product renders
Logos
Branding
Graphics
Videos
Technical specifications
Website content

No content may be:

Copied
Reproduced
Distributed
Modified
Commercially exploited
Reverse engineered

without prior written permission.

Unauthorized use may result in legal action.

PRODUCT DISCLAIMER

All products offered by the Scale Models Division are:

Collectible display items
Educational models
Commemorative replicas
Decorative products

Products are not:

Weapons
Military equipment
Operational systems
Defense articles
Toys

Any resemblance to military equipment is solely for historical, educational, commemorative, and collectible purposes.

Products must not be used in a manner that may create confusion, alarm, or misrepresentation.

PAYMENT POLICY

Payments may be accepted through approved payment methods available on the website.

The Company reserves the right to:

Verify payment information
Refuse suspicious transactions
Cancel fraudulent orders
Request identity verification

Orders shall not enter production or shipment until payment is successfully completed and verified.

ORDER PROCESSING POLICY

Orders are processed in the sequence received.

Processing times may vary depending upon:

Inventory availability
Production schedules
Material availability
Order complexity
Quality control requirements

Estimated timelines are not guaranteed delivery commitments.

The Company reserves the right to delay processing where necessary to maintain product quality standards.

EXCHANGE POLICY

Exchanges may be considered only where:

Incorrect products were delivered.
Manufacturing defects exist.
Shipping damage is verified.

Exchange requests must be submitted within 48 hours of delivery.

All exchange approvals remain at the sole discretion of the Company.

PRICING & TAX POLICY

All prices are displayed in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Applicable taxes shall be charged in accordance with Indian law.

Customers are responsible for:

Customs duties
Import taxes
Foreign taxes
Brokerage fees

applicable to international shipments.

Pricing errors may be corrected at any time.

USER ACCOUNT POLICY

Users are responsible for:

Maintaining account confidentiality
Protecting login credentials
Ensuring information accuracy

The Company may suspend or terminate accounts involved in:

Fraudulent activity
Abuse
Unauthorized access attempts
Violation of website policies

Users remain responsible for all activities conducted through their accounts.

COOKIE POLICY

The website may use cookies and related technologies for:

Website functionality
User preferences
Analytics
Security
Performance monitoring

Users may disable cookies through browser settings; however, certain website features may become unavailable.

DATA PROTECTION POLICY

XDROID PROTOTYPING TECHNOLOGIES LLP implements reasonable safeguards to protect customer information.

Collected information shall be used only for:

Order processing
Customer support
Legal compliance
Service improvement

Customer data shall not be sold to third parties.

Data may be disclosed where required by law or court order.

LIMITATION OF LIABILITY POLICY

To the fullest extent permitted by law, XDROID PROTOTYPING TECHNOLOGIES LLP shall not be liable for:

Indirect losses
Consequential losses
Lost profits
Lost opportunities
Data loss
Business interruption
Delayed deliveries
Third-party service failures

Total liability shall not exceed the amount paid by the customer for the affected order.

FORCE MAJEURE POLICY

The Company shall not be liable for failure or delay caused by events beyond reasonable control, including:

Natural disasters
Floods
Fires
Earthquakes
Pandemics
Government actions
Trade restrictions
War
Civil unrest
Transportation failures
Power outages
Supply chain disruptions

Obligations shall be suspended for the duration of such events.

GOVERNING LAW & JURISDICTION POLICY

This website, all transactions, and all disputes shall be governed exclusively by the laws of India.

Any dispute, claim, or controversy arising from use of this website, purchase of products, or interaction with XDROID PROTOTYPING TECHNOLOGIES LLP shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

ACCESSIBILITY STATEMENT

XDROID PROTOTYPING TECHNOLOGIES LLP is committed to making its website accessible to all users.

We continually seek to improve:

Website usability
Navigation
Device compatibility
Accessibility standards

Users experiencing accessibility difficulties may contact us for assistance.

Reasonable efforts will be made to address accessibility concerns in a timely manner.

GRIEVANCE REDRESSAL POLICY

Customers who have concerns regarding:

Orders
Deliveries
Refunds
Product quality
Privacy matters
Website issues

may contact the Company's Grievance Officer.

Grievance Officer